Sector: Commerce and Communications
Every call and text, on real infrastructure.
The most important conversations in many businesses still happen on personal cell phones, which means no record, no coverage when someone leaves, and no way to improve. We build the business phone, messaging, and call automation that fix that without slowing anyone down.
Beating the personal phone on its own terms
Businesses have tried to move conversations off personal phones for years and mostly failed, because the official tool was slower than the phone in someone's pocket. We build communication that beats the personal phone on speed: texting as fast as native texting, calling one tap from the record, numbers that follow the person across every device. The recording and accountability come along invisibly, as a property of the infrastructure.
Conversations the business owns
When communication runs on business infrastructure, the business finally owns its own conversations. Nothing walks out the door when an employee does, managers can coach from real examples, and the customer gets a faster answer. Everyone's incentives finally point the same way.

What we do here
Capabilities in Business Communications
Two-way text and MMS
Full conversation threads with photos, from desktop or on the move.
Recorded calling
Inbound and outbound calls on business lines, recorded and searchable.
Call flows and IVR
Visual builders for menus, routing, and after-hours handling.
Multi-account management
One platform serving many teams, each with its own numbers and rules.
Questions and Answers
Questions about business communications
What business communications software does DotNet Holdings build?
Why do businesses need this instead of personal phones?
Commerce and Communications
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